Q. How much information should I include in a Document Delivery request?

In a Document Delivery request, include as much information as you have about the resource to help us process your request.

For digital copies: 

• Journal articles – article title, journal title, author, publication year, volume, issue, start page, end page and ISSN (if known) 

If you have a DOI, use this to auto fill the request information 

• Book chapters/conference papers - book title, author(s)/editor(s), publication year, edition (if required), ISBN, chapter (title or number), pages 

• Theses - title and author. If known, include the university, degree conferred and date of conferral 

For physical copies include: 

• book title 

• author(s)/editor(s) 

• publication year 

• edition (if required) 

• ISBN