Answered By: Nick Zografos
Last Updated: Apr 30, 2018     Views: 609

EndNote should never ask you for a product key during installation.

This problem occurs when the installation file is run without the License.dat file being present in the same folder or running the application from the .zip archive.

To avoid this, always fully extract the contents of the .zip file to a folder and run the application from there. There should always be two files in the folder: 

  • the installation file
  • and the License.dat file
If you are trying to install EndNote on a managed computer, you might not have the permissions to do so and will need to contact IMTS.