Q. My in-text citations are showing in curly brackets {Smith, 2017 #2}

If you find your bibliography or references are suddenly missing and you see odd symbols such as curly brackets and hashtag numbers, (e.g. {Smith, 2017 #2} ) it means your word document and citations are unformatted, however nothing has disappeared. 

This may be because "Instant Formatting" is off or your document is set to display field codes.

To fix this, navigate to the EndNote tab in Word and click on "Update Citations and Bibliography" in the EndNote toolbar in Word. 

If the issue remains, ensure "Instant Formatting" is on in the Endnote Toolbar as well. This will bring back all your formatted references.

Also see the EndNote Help page for more information and access to the EndNote workbook.