Answered By: Library Client Services
Last Updated: Jul 08, 2025     Views: 171

Internet browsers save information from websites in their cache and cookies. Clearing your cache can help remove this information, ensuring you are able to access websites and UOW resources without issue. 

If you are logging in to access a UOW resource (e.g. an ebook or journal article) and using the correct UOW login but the resource will not load, it can be helpful to clear your cache.

See instructions for clearing your cache on a PC or Mac.

Contact us


UOW staff, Dean's Scholar, Honours and postgraduate students can book a research consultation with a librarian.


Other UOW links: