Q. What is multi-factor authentication (MFA)?

Multi-factor authentication (MFA) is an authentication process that requires a user to provide two or more verification factors to gain access to systems.

As part of the University’s ongoing cyber security protection strategy, UOW's Information Management & Technology Services (IMTS) has expanded the use of multi-factor authentication across several UOW systems and applications for staff and students.

During your first login to these systems, you will need to set up your MFA and verify your login. You should have at least two authentication methods in case you change or misplace your mobile phone. MFA is session based and will expire within 30 days.

This means, you will be prompted to reauthenticate to university systems on a regular basis. The following steps help you set up MFA on your UOW User account:

1. View the Knowledge Base article about MFA to access information and instructions.
2. In the new window, click on ‘Use internal login’.
3. Add your UOW username and your password, then click ‘Login’.
4. Please read the Knowledge Base article to inform yourself about the MFA methods, expected MFA behaviours, and having at least two authentication methods.
5. Select the appropriate guideline to set up MFA and add an alternate method.

With global cyber security threats increasing in both number and complexity it is important that we continue to improve security of our information, intellectual property, and systems at the University.