Answered By: Library Client Services Last Updated: Apr 18, 2024 Views: 41
Answered By: Library Client Services
Last Updated: Apr 18, 2024 Views: 41
Document Delivery requests can only be cancelled prior to another library sending the item, either electronically or by mail.
To check the status of the request and cancel:
- Log in to your My Library Card
- Click on the Requests link at the top, find the item you wish to cancel.
- If the request status is ILL. Requested there will be the option to cancel. Click on CANCEL. You will then be asked to confirm by clicking on CANCEL IT. A confirmation message will pop up to say it has been successfully cancelled.
- If the request status is ILL. Sent, it cannot be cancelled.
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