Q. Why do l get an error when exporting to RIS format in Scopus?

When trying to export results in a RIS format from Scopus, the following error message may appear:

"An error occurred exporting to RIS. Please try again."

There are a few possible options that can resolve this issue.

Try a different browser or clear your data:

• Rerun your search in a different browser to what you have been using. 
• Open a private/incognito window and try the export again.
• Clear your cache and browser history

Check your export settings:

• Ensure EndNote or your reference manager is open before exporting your results.
  • When exporting from Scopus, select 'Export' and then under 'File Type' select RIS.
  • A pop up box will appear in Scopus and under 'What information do you want to export?' and 'Citation Information' you will have an option to select 'Source & document type'. Check this box to ensure encoding for the data is available.
  • If you are using Chrome or Microsoft Edge, the .RIS file will be downloaded to your downloads folder. Once the .RIS file is downloaded, instead of clicking on it, right click the folder and from the pop up box select 'Always open files of this type'. This will allow all future .RIS files to be exported directly into EndNote.
  • If you are using Firefox, an .RIS file should open directly in your EndNote Library and the references will be imported. 
• If you have up to 2,000 records, export them in smaller batches of 50 or 200 at a time. 
• If you have large number of results (e.g. 15,000) it is best to export 'citation information' only under the 'What information do you want to export' section. 

For step-by-step information on exporting from Scopus into Endnote, please review the UOW Library - EndNote Workbook, section: Exporting references from a database.